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Pet service, complimentary dog bed and bowls

Exclusively for your pet

  • A welcome hamper, which includes a toy, a treat and clean-up bags
  • A welcome letter with information on special pet services 
  • Custom made Rubens pet bed
  • 'Do not disturb/pet sleeping' card
  • Food and water bowl with fresh mineral water
  • Pet menu and floor mat
  • Turndown treat
  • A 'certificate of stay' on checkout
View pet menu

In addition we are delighted to offer...

  • Dog sitting - please book 24 hours in advance
  • Grooming service, in a salon or in-room
  • Dog and cat treats
  • Pet toys and menus
  • Birthday celebrations and cakes
  • Bathrobes
  • Taxi service
  • Litter boxes and pet pads
  • Local pet boutique services and supply
  • Map of nearby parks and walks
  • Dog and cat first aid kits
  • Veterinary services and emergency details

Our Pet Concierge is ready to welcome your pet

Enquire now

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We are proud to be part of a number of select and exclusive collections and memberships that share our values of outstanding service, exceptional guest experiences and generous hospitality.

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London

  • Hotel 41
  • The Milestone Hotel & Residences
  • The Rubens at the Palace
  • The Egerton House Hotel
  • The Chesterfield Mayfair
  • The Montague on the Gardens

Dorset

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  • The Acorn Inn

Ireland

  • Ashford Castle
  • The Lodge at Ashford Castle
  • Hatch Hall

Guernsey

  • The Old Government House Hotel & Spa
  • The Duke of Richmond Hotel

Edinburgh

  • 100 Princes Street

South Africa

  • Bushmans Kloof Wilderness Reserve & Wellness Retreat
  • The Twelve Apostles Hotel and Spa
  • The Oyster Box

Botswana

  • Xigera Safari Lodge

Geneva

  • Hotel d'Angleterre

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