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Exclusively for your pet

  • A welcome hamper, which includes a toy, a treat and clean-up bags
  • A welcome letter with information on special pet services 
  • Custom made Rubens pet bed
  • 'Do not disturb/pet sleeping' card
  • Food and water bowl with fresh mineral water
  • Pet menu and floor mat
  • Turndown treat
  • A 'certificate of stay' on checkout

In addition we are delighted to offer...

  • Dog sitting - please book 24 hours in advance
  • Grooming service, in a salon or in-room
  • Dog and cat treats
  • Pet toys and menus
  • Birthday celebrations and cakes
  • Bathrobes
  • Taxi service
  • Litter boxes and pet pads
  • Local pet boutique services and supply
  • Map of nearby parks and walks
  • Dog and cat first aid kits
  • Veterinary services and emergency details