Connect with us
Should you have any questions or general enquiries you can contact us using the form below.
Meet our team
Every one of our team members is empowered to make a real difference, offering remarkably considerate service and discrete attention to detail. From freshly-cut flowers in the suites to personalised gifts for special occasions, it is no surprise that guests often remember the names of our staff and ask after them when they return.
Our differences
Exceeding expectations at every turn, our historic and fully-restored hotel has a team who take genuine pride in delivering impeccable service. Within walking distance of Green Park and Victoria Station, enjoy live music in the New York Bar, a Royal Afternoon Tea in the Palace Lounge, delicious cuisine in the elegant English Grill and authentic flavours in The Curry Room.
Discover more about The Rubens at the Palace
Extraordinary experiences
We pride ourselves on our local relationships, and carefully design memorable experiences for guests. From sourcing rare theatre tickets to organising walking tours with Blue Badge experts, our knowledgeable concierge team ensures every stay is as seamless and personalised as possible.
Delicious dining
From mouth-watering Indian flavours served at the AA Rosette-awarded Curry Room, to the refined British menu offered alongside our founder Beatrice Tollman’s comforting signature dishes in the elegant English Grill, Executive Chef Ben Kelliher creates gloriously varied dining options, steeped in heritage.