Due to the design and rich history of the property, we are constricted with regards to structural changes to be totally accessible, however, whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay in London is as comfortable as it is luxurious.
Furniture can be removed
Shower chair and a toilet seat riser
Digital alarm clock available with sound and a vibrating pad
Emergency pull cords in bathroom
Large button telephone
Please ensure you request any of the above prior to your arrival.
The Rubens at the Palace is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.
As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the Hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.
General Manager: Malcolm Hendry
One room is available located on the first floor
There are 20 stairs from the accessible room to the main guest lobby
This room has 32” of clear width on entry to room and bathroom
Twin or King bedded combinations are available for this room
Wheel-in shower and grab rails
Low light switches
The flooring in the bedroom is carpet and the bathroom is tiled
Horizontal and vertical grab rails are positioned around the toilet
Two sinks in the bathroom, including a lower level sink
Two emergency alarm points linked directly to Reception, from the bed and the bathroom