Connect with us
Should you have any questions or general enquiries you can contact us using the form below.
For our little kings & queens
- Children's menus are available in all restaurants, and children under the age of 12 years dine for free when accompanied by a full paying adult (terms and conditions apply)
- Babysitting services which must be booked at least 24 hours in advance
- A welcome pack including colouring/sticker books with colouring pencils
- Interconnecting family wings available
Exclusively for our youngest guests
Young children (0 - 3 years old)
- Bathrobe and slippers (please advise children’s ages prior to arrival)
- Baby cot, linen, night light, white noise, bottle maker, bottle steriliser and a playmat
- Bath toys, bath temperature gauge, bathroom step, anti-slip mat, baby bath, toilet seat topper, potty, nappy bin and changing mat
Older children (up to 12 years)
- Children's check-in, complete with a special Red Carnation Hotels passport
- Children’s board games and books
- Cookie and milk turndown
Teenagers
- Games consoles with games
- Director of Fun John can assist with keeping your teenagers entertained
- City activity sheet with recommendations
- Mocktails served in The New York Bar
Directors of fun
Our 'Directors of Fun' Junior and Alice are specialists at the hotel who know all about the wonderful, fun things to do in London. During school holidays and weekends throughout the year, our Directors of Fun host daily briefings giving suggestions on their recommended things to do and interesting facts about London. Please help yourself to water and fruit for your fun day ahead.
We provide a free London map for everyone so you can start exploring.
Daily briefings take place at 10.30am Monday – Friday during school holidays and Saturday and Sundays throughout the rest of the year.
Babysitting services
Our Guest Services Team can assist with making babysitting arrangements with our established partnership, Rockabye Babysitters.
This boutique nanny service in London offers reasonable prices for their services, which include evening and daytime bookings and 24-hour assistance. This bespoke service allows you to enjoy the best of both worlds – time together as a family along with time alone knowing your children are well looked after.
Before arranging services, please review the services' cancellation policies to avoid any additional fees.
Experiences for our youngest guests...
Pastry Chef experience
Children are able to dress up in full chef uniform and visits our kitchen to see our chef at work. They will meet our pastry chef and learn how to decorate their own cupcakes, and receive a 'Master Chef in the Art of Pastry' certificate on completion.
This experience is available daily between 8am - 10am and requires 24 hours' advanced booking.
Little Prince and Princess Tea
We have adapted our traditional menu to suit every little Prince and Princess.
Treats include freshly made bite-size sandwiches, freshly baked scones, selected pastries and a choice of milkshake, hot chocolate, tea or soft drink. Available for children under the age of 12 years.
£19 per child.