Book direct credit

How to book:

Book direct for:

Complimentary room upgrades - priority consideration for room requests and room upgrades subject to availability
Complimentary WI-FI - high-speed internet access in your room and throughout the hotel
Personalised stays - reservations and concierge specialists to help personalise your stay
Children stay and dine for free - children must be under 12 years of age
No hidden costs - the most flexible cancellation terms with no booking fees or credit card charges
Lazy Sundays - relax at leisure with breakfast served until 12pm and a late 6pm checkout (later checkout subject to availability)
Children stay and dine for free - children under 12 years, when sharing a triple room and dining from the children's menu (5.30pm - 7pm)

Exclusive dining credit:

Book directly with us and enjoy £50 dining credit when booking a room. This offer will automatically be applied to any reservation booked directly with us before the end of March 2021. Valid on stays throughout the year.

Complimentary valet parking and a mini internal valet:

Valid on stays of 3 nights or more.
The room reservation must be booked directly with the hotel to benefit from free valet parking.
Valet parking must be pre-booked in advance and this operates from 8am – 8pm daily.
Spaces are limited, so please ensure to contact us direct at the hotel to book this in book@rchmail.com.
Should you depart earlier than the minimum stay requirement, the full charge of parking will apply at £58 per 24 hours.
The mini valet will be an internal valet only, whereby we will hoover and clean the inside of your car. We will also provide you with a complimentary freshener. This will not include an external clean of the outside the car.

Terms and conditions

Children stay and dine for free

One child 12 years or under stays for free when sharing a triple room
One child 12 years or under dines for free when eating with a full paying adult
Free dining for children is from the ‘children's menu' for breakfast and dinner
Children under 12 receive complimentary continental breakfast
Dinner reservations must be taken between 5.30pm – 7pm in order to take advantage of this offering
Applicable to breakfast or dinner in all food and beverage outlets at the hotel (from the children’s menu)
Not applicable to room service, beverages or service charges
Not redeemable for special seasonal events such as, but not limited to, Valentine's Day, Christmas or New Year's Eve
Applicable to all publicly available rates booked directly on the hotel website or via the hotel reservations team

Lazy Sundays

Guest departing on a Sunday can enjoy a late checkout until 6pm
Your room for the previous night will be allocated where possible, alternatively, a courtesy room will be provided
Must be reserved and confirmed either at the time of booking or with the Front of House team on your arrival at the hotel
Applicable to all publicly available rates booked directly on the hotel website or via the hotel reservations team
Not applicable to bookings made via third party travel agents or partners

Dining credit

Credit has no cash value and unused credit cannot be transferred to another stay or refunded
Charges that exceed the credit amount must be paid in full at time of checkout
Not applicable to bookings made via third party travel agents or partners
Not applicable to beverage or any other service charges
Not redeemable for special seasonal events