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Book direct at Rubens at the Palace

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Book direct for:

  • Priority consideration for room requests and room upgrades, subject to availability on arrival at the hotel
  • Complimentary WI-FI - high-speed internet access in your room and throughout the hotel 
  • Personalised stays - reservations and concierge specialists to help personalise your stay
  • Children stay and dine for free - one child under 12 years, when sharing a triple room and dines for free from the children's menu when eating with one full paying adult. Please see full terms and conditions further down. 
  • Best Rate Guarantee - see below for more information and full terms and conditions.
Salmon Illustration

Dining credit

  • Credit has no cash value and unused credit cannot be transferred to another stay or refunded
  • Charges that exceed the credit amount must be paid in full at the time of checkout
  • Not applicable to bookings made via third party travel agents or partners
  • Not applicable to beverage or any other service charges
  • Not redeemable for special seasonal events

Terms & conditions: Children stay and dine for free

  • One child under 12 years stays for free when sharing a triple room
  • One child under 12 years dines for free when eating with a full paying adult
  • Free dining for children is from the ‘children's menu' for breakfast and dinner
  • Children under 12 receive complimentary English breakfast
  • Dinner reservations must be taken between 5.30pm – 7pm in order to take advantage of this offering 
  • Applicable to breakfast or dinner in all food and beverage outlets at the hotel (from the children’s menu)
  • Not applicable to room service, beverages or service charges
  • Not redeemable for special seasonal events such as, but not limited to, Valentine's Day, Christmas or New Year's Eve
  • Applicable to all publicly available rates booked directly on the hotel website or via the hotel reservations team

Terms & conditions: Best Rate Guarantee

We are proud to offer a Best Rate Guarantee. If you find a lower price elsewhere, we will match that price when you book with us directly, as well prioritise your booking for any upgrades and offer a personalised service available seven days a week should you have any requests prior to your stay.

  • To price match a rate, we will require either the URL link of where you are seeing the rate or a screenshot of the rate clearly displaying the dates, room type, rate and whether the price includes VAT.
  • If sending a screenshot, the details must have been taken within a 24 hour period.
  • We will price match room types and offers like for like. We are unable to match rates to different room types and offers.