Book direct credit | Rubens at the Palace

Adventure through open plains & magical lands

Complimentary room upgrades - priority consideration for room requests and room upgrades subject to availability
Complimentary WI-FI - high-speed internet access in your room and throughout the hotel
Personalised stays - reservations and concierge specialists to help personalise your stay
No hidden costs - the most flexible cancellation terms with no booking fees or credit card charges
Children stay and dine for free - one child under 12 years, when sharing a triple room and dines for free from the children's menu when eating with one full paying adult. Please see full terms and conditions further down.

Complimentary internal valet

Valid on stays of 3 nights or more.
Valet parking is best to be pre-booked in advance and this operates from 8am – 8pm daily. This is charged at £63 for 24 hours and additional charges may apply should you wish to move your car during your stay. In order to pre-book, please contact our Guest Services team on the following email address: guestservicesrb@rchmail.com.

The room reservation must be booked directly with the hotel to benefit from a free internal valet.
The mini valet will be an internal valet only, whereby we will hoover and clean the inside of your car. We will also provide you with a complimentary freshener. This will not include an external clean of the outside of the car.

Credit has no cash value and unused credit cannot be transferred to another stay or refunded
Charges that exceed the credit amount must be paid in full at the time of checkout
Not applicable to bookings made via third party travel agents or partners
Not applicable to beverage or any other service charges
Not redeemable for special seasonal events

One child under 12 years stays for free when sharing a triple room
One child 12 years dines for free when eating with a full paying adult
Free dining for children is from the ‘children's menu' for breakfast and dinner
Children under 12 receive complimentary English breakfast
Dinner reservations must be taken between 5.30pm – 7pm in order to take advantage of this offering

Applicable to breakfast or dinner in all food and beverage outlets at the hotel (from the children’s menu)
Not applicable to room service, beverages or service charges
Not redeemable for special seasonal events such as, but not limited to, Valentine's Day, Christmas or New Year's Eve
Applicable to all publicly available rates booked directly on the hotel website or via the hotel reservations team